Welcome to Shopimor+ Customer Care
Our team is here to make your shopping experience easy and stress-free.
Select a category below to find answers and helpful guidance.
Why Choose Us
Fast Delivery
Secure Payments
Quality Guaranteed
Customer Support
Help Topics
Manage your orders, check your order status, and track your delivery easily.
Choose your product → Add to cart → Checkout → Fill your details → Confirm.
Once your order is shipped, you’ll receive an SMS or email with your tracking number.
Contact us and we’ll send it to you quickly: [email protected]
Orders are processed within 1–3 hours during working hours.
Yes, as long as it hasn’t been shipped yet. Contact us immediately.
Learn about delivery times, shipping fees, and how we deliver to all Moroccan cities.
Delivery usually takes 2–5 business days, depending on your city.
We deliver to all cities in Morocco.
Shipping costs range from 20 to 45 MAD, depending on weight and location.
We ship through Amana, Aramex, and J&T, depending on the product.
Yes, but only before the order is shipped. Contact us quickly to update it.
Information about payment methods, billing details, and secure checkout options.
We currently accept:
Cash on Delivery
💳 Card payments.
Yes, COD is available in most Moroccan cities.
You pay the delivery agent when the order arrives at your doorstep.
Yes, invoices are sent automatically by email or can be requested anytime.
Try again or contact us for assistance:
📩 [email protected]
Yes, all transactions are protected and encrypted for security.
Get help if your item arrived damaged, incorrect, or missing parts.
Send us clear photos + your order number, and we’ll replace or refund it.
No problem — contact us and we’ll arrange a quick exchange.
Send us a photo and your order number; we’ll ship the missing item immediately.
We’ll review the issue and offer a replacement, exchange, or refund.
Yes, contact us and we’ll guide you depending on the item type.
We reply within 24 hours on working days.